Human-centred design is about creating a product that solves an immediate need for the user while also creating a positive experience that feels custom made for them. We used Human-Centred design to create a beautiful platform to transform two businesses in the towing industry.
Here's how we did it:
A towing business is a hugely complex operation that we as the general public only see a small portion of. Most of us have seen a tow truck towing a car away and some of us have been to a tow yard to pick up our car....Read more